Question: 0 4 : 1 9 Time Remaining 2 points Companies work very hard to reduce the number of their present customers who leave and never

04

19

Time Remaining

2

points

Companies work very hard to reduce the number of their present customers who leave and never return. This customer defection is often referred to as: Balking

Reneging

Revenue Exodus

Customer Retention

Customer Churn

04:19 Time Remaining 2 points Companies work very hard to reduce

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