Question: 0 9 0 1 2 0 2 3 - - 2 6 - OPER 1 5 0 3 - G 7 Quiz # 1 Quiz
OPERG
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Started: Mar at :am
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Why Study Operations and Supply Chain Management?
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the operations function.
the supply chain.
the factory set.
relationship management.
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Which of these is NOT a component of the operations function in an organization?
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technology
people
information
systems
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is an example of an output of the transformation process.
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Information
Intangible needs
Material
Satisfied customers
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Typical inputs to the transformation process include:
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satisfied customers.
tangible goods.
intangible needs.
fulfilled needs.
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Which of the following statements about the operations function is NOT correct?
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Inputs to operations can take many different forms.
Operations management activities are information and decision intensive.
The outputs of an operations function are always tangible
Nearly all operations activities require coordination with other business functions.
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Which of the following is NOT a flow typically found in a supply chain?
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risk
information
physical
monetary
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Which of the following is primarily a supply chain management decision?
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from whom to purchase materials
the location of the plant
how many of each item should be produced
the mix of labor skill and automation
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Which of these statements about flows in a supply chain is best?
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Information and monetary flows move upstream only and physical flows move downstream only.
Information, physical and monetary flows move both upstream and downstream.
Information flows move upstream and downstream, monetary flows move upstream only, and physical flows move downstream only.
Information and monetary flows move upstream and downstream, but physical flows move downstream only.
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Which of the following statements regarding the supply chain is TRUE?
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A customer is upstream from a firsttier supplier.
A secondtier supplier is downstream from a firsttier supplier.
A firsttier supplier is upstream from a secondtier supplier.
A firsttier supplier is downstream from a secondtier supplier.
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In the Sweet Action! supply chain, the flowers produce the nectar which is collected by the bees. The busy bees take this nectar and produce honey, which is collected by the beekeeper, who puts it in quart jars and supplies it to the baker. The baker produces a lovely array of confections, which are purchased by the local restaurant. The restaurant sells these confections to their loyal diners, who gleefully consume them and nag the chef for his recipe. Which of these statements about this supply chain is best?
Group of answer choices
The busy bees are a firsttier supplier of the local restaurant.
The baker is a firsttier supplier of the local restaurant.
The beekeeper is a firsttier supplier of the local restaurant.
The local restaurant is a firsttier supplier of the loyal diners.
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Structural elements of a business include:
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computer systems.
policies.
people.
decision rules.
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An is an example of an infrastructural element.
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office equipment
building
organizational structure
fleet of delivery trucks
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A business is defined by its structural and infrastructural elements.
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True
False
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Policies and decision rules are infrastructural elements.
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True
False
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Tangible resources are infrastructural elements in an organization.
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True
False
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No one could turn around a failing restaurant as expertly as Gordon, whose experience and cadre of trained professionals was available at a moment's notice should his services be needed. This ability, some might call it a gift, was developed to such a level that other restaurant consultants were unable to match his results. This ability is best described as his:
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operations and supply chain strategy.
business strategy.
mission statement.
core competency.
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A mechanism that identifies a firm's targeted customers and sets time frames and performance objectives for the business is called a mission statement.
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True
False
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The mission statement addresses a company's reason for existence, core values, and domain.
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True
False
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As long as each functional area in a company operates efficiently, their strategies can be very different.
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True
False
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In general, core competencies drive functional strategies.
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True
False
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