$100$

FORMATIVE ASSESSMENT $1[100$ MARKS$]$

Read the scenario below and answer ALL questions that follow

CityWear$$s Digital Supply Chain Transformation

CityWear, a local clothing brand in Johannesburg specialising in urban streetwear for young adults, recently expanded its

operations online due to decreasing mall foot traffic and increasing competition from e$-$commerce stores.

The arrival of the Internet has changed the way CityWear manages its supply chain. Traditionally, the company depended

on local suppliers and physical stock$-$taking, but now its supply chain is more dynamic and customer$-$focused. CityWear has

partnered with international manufacturers to import unique fabrics and designs. Using online tracking systems, they can

monitor the movement of products from overseas warehouses to their distribution centres in real$-$time.

Furthermore, CityWear is exploring smarter and more agile methods of transportation, such as using courier companies that

deploy drones for last$-$mile delivery in high$-$demand areas. They are also learning to implement the SCOR $($Supply Chain

Operations Reference$)$ model to improve their sourcing, manufacturing, delivery, and returns processes.

By integrating these digital supply chain solutions, CityWear aims to increase efficiency, reduce delivery times, and

enhance customer satisfaction in South Africa$$s competitive fashion market.

QUESTION $3(30$ Marks$)$

Analyse how the implementation of the Supply Chain Operations Reference $($SCOR$)$ model can support CityWear in

managing its global suppliers while maintaining quality, cost efficiency, and timely delivery $($at least FIVE $(5)$ points must be

explained$).$