Question: 1 0 . 2 3 Red Deer College promotes a wide variety of executive training courses for firms in the Red Deer area. Director Marilyn

10.23 Red Deer College promotes a wide variety of executive training courses for firms in the Red Deer area. Director Marilyn Helms believes that individually addressed letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her administrative assistants. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job.
The college uses a total allowance factor of 12%. Helms decides to delete all unusual observations from the time study. What is the standard time?
ElementObservations (minutes)Performance Rating (%)123456Typing letter2.53.52.82.12.63.385Typing envelope0.80.80.60.83.1a0.7100Stuffing envelope0.40.51.9a0.30.60.595Sealing, sorting1.02.9b0.91.04.4b0.9125

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