$10$:$29$

$5$Gw

$83$

$25$:$17$

EN $($US$)$

$(3)$

Monthly Metrics

Month Calls$/$Hr CS Score Job Sat. Esc. Res. $112,1358884786211,5578982985313,55086881190414,05694811083510,55285901392611,5999292893$

Monthly Goals: Calls per Hour $($Calls$/$Hr$)>=13,500,$ Customer Service Score $($CS Score$)>=85,$ Job Satisfaction $($Job Sat.$)>=89,$ Escalations $($Esc$.)<=9,$ Resolutions $($Res$.)>=90$

Which two metrics appear to be related?

Calls per Hour & Escalations

Escalation & Resolutions

Customer Service Score & Escalation

Customer Service Score & Resolutions

Job Satisfaction & Resolutions