$1\mathrm{.}0$ INTRODUCTION

$1\mathrm{.}1$ Project Background

Event ticketing and booking systems have evolved significantly over the years, with the increasing adoption of digital solutions in various industries. The event sector has seen a surge in demand for comprehensive, user$-$friendly platforms that can simplify and enhance the ticketing and booking experience.

Traditional methods often involve manual processes, such as paper$-$based registration and fragmented communication channels. These methods can be time$-$consuming, error$-$prone, and inefficient, leading to a suboptimal user experience. The rise of digital transformation has prompted companies to adopt technology$-$driven solutions to streamline processes, increase engagement, and improve overall user experience. Providers like Maestro Events have emerged to address the challenges faced by organizations in managing event ticketing and booking effectively.

$1\mathrm{.}2$ Business Process

Maestro Events is a renowned full$-$service firm specializing in organizing and marketing events related to sports, photography, exhibitions, music, business, and more. Our primary role is to manage the ticketing and booking process through a user$-$friendly online platform. We provide details and prices of events, allowing users to purchase tickets or book seats for free events. Tickets are sent via email to the users, and we focus on marketing the events to ensure maximum attendance and engagement.

$1\mathrm{.}3$ Stakeholder

Internally, admins who manage event details, IT specialists, and developers who maintain the system. Externally, Clients or event organizers who approach Maestro Events for ticketing management, users or customers who book or buy tickets, and participants who attend the events.

$1\mathrm{.}4$ Project Organizations

Our system offers features such as event detail management, booking or ticket purchasing. Communication between clients and Maestro Events occurs outside the system. The platform simplifies the process for admins to add event details $($name$,$ location, description, price, date, and time$)$ and for customers to book or purchase tickets for selected events.

$1\mathrm{.}5$ Problem Statement

Despite the growth of digital solutions in ticketing and booking, many organizations face challenges in seamlessly integrating all aspects of this process. Issues such as inefficient registration processes and limited focus on content management. As a result attendees may not receive the necessary information or find it presented in a way that captures their interest, potentially affecting their decision to attend the event. Maestro Events aims to address these points by offering a comprehensive, user$-$friendly platform that simplifies and enhances the ticketing and booking experience.

$1\mathrm{.}6$ Objectives

To enhance user experience by providing a seamless and intuitive interface for all users.

To streamline processes by simplifying event detail management and ticket purchasing.

To increase engagement by implementing effective marketing tools to boost attendee participation.

$1\mathrm{.}7$ Software

please provide software for example php$,$java,sql like this