$10$

Multiple Choice

$2\mathrm{.}5$ points

In addition to using a well$-$written job description to recruit salespeople, job descriptions can be used to:

Guide the design of sales training programs

Offset the challenges from other departments wanting resources

Supplement external and internal customer delight

Formalize the relationship among stakeholders

Market the company to potential recruits

$11$

Multiple Choice $2\mathrm{.}5$ points

The primary objective of a sales contest is to:

Satisfy salespeople's security needs

Stimulate additional effort targeted at achieving specific short$-$term goals

Encourage the development of a long$-$term emphasis on non$-$selling activities

$7$

Adjust differences in territory potential

$8$

Reward experience and competence