Question: 1 0 . Under the , there is general agreement that quality takes priority over other considerations, except safety. In the words of one manager,

10. Under the , there is general agreement that quality takes priority over other
considerations, except safety. In the words of one manager, We have overdesigned our
products and would rather lose money than diminish our reputation.
a. Manager-oriented company
b. Customer-oriented company
c. Engineer-oriented company
d. Finance-oriented company

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