Question: 1 1 8 2 8 2 5 0 1 : Question 2 6 Category: Fall 2 0 1 5 - Chapter 0 9 Conflict and
: Question
Category: Fall Chapter Conflict and Negotia
Will is very adept at resolving conflicts among his staff by playing down the difference in opinions at the same time as he emphasizes the common interests of both parties. This resolution fechinlque is called
Select one
a avoidance.
b smoothing.
c compromising
d problem solving.
developing subordinate goals:
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