$11.$ A$($n$)\_\_\_\_$ device is any hardware component that conveys information to one or more people.

a$.$ output

b$.$ input

c$.$ communications

d$.$ terminal

$12.$ A computer keeps data, instructions, and information on $\_\_\_\_$ media such as hard disks, and on USB flash drives, optical discs, and memory cards.

a$.$ storage

b$.$ input

c$.$ communications

d$.$ output

$13.$ A$($n$)\_\_\_\_$ device records $($writes$)$ and$/$or retrieves $($reads$)$ items to and from a USB flash drive, for example.

a$.$ storage

b$.$ USB

c$.$ indexing

d$.$ dynamic

$14.$ A hard disk provides much $\_\_\_\_.$

a$.$ greater storage capacity than a USB flash drive

b$.$ less storage capacity than a CD

c$.$ less storage capacity than a USB flash drive

d$.$ greater storage capacity than a CD but less than a USB flash drive

$15.$ A widely used communications device is a $\_\_\_\_.$

a$.$ modem

b$.$ CD drive

c$.$ USB flash drive

d$.$ DVD drive

$16.\_\_\_\_$ are two of the more widely accessed Internet services.

a$.$ The World Wide Web and e$-$mail

b$.$ FTP and message boards

c$.$ Mailing lists and chat rooms

d$.$ Instant messaging and VoIP

$17.$ The $\_\_\_\_$ is a worldwide collection of networks that links millions of businesses, government agencies, educational institutions, and individuals.

a$.$ Internet

b$.$ microblog

c$.$ Web

d$.$ NSFNet

$18.$ The Internet has its roots in a networking project started by the Pentagons $\_\_\_\_,$ an agency of the U$.$S$.$ Department of Defense.

a$.$ ARPA

b$.$ NSFnet

c$.$ MPEG

d$.$ VoIP

$19.$ The Internet has its roots in $\_\_\_\_,$ a network that became functional in $1969,$ linking scientific and academic researchers across the United States.

a$.$ ARPANET

b$.$ NSFnet

c$.$ LISTSERV

d$.$ MPEG

$20.\_\_\_\_$ oversees research related to the Internet.

a$.$ World Wide Web Consortium $($W$3$C$)$

b$.$ ARPANET

c$.$ NSFnet

d$.$ NASA