$1\mathrm{.}1$ Analyse AT LEAST FIVE $(5)$ different literature sources and provide an overview of the Dabbawalas

business model, detailing the history, mission, and organisational structure.

$(15$

marks$)$

$1\mathrm{.}2$ Identify key success factors of the business model, unique aspects of their operations and conduct a

comprehensive SWOT analysis where you evaluate the internal strengths and weaknesses

as well as identify external opportunities and threats.

$(15$

marks$)$