$1\mathrm{.}1$ Explain the software quality challenges that TechSolutions SA faced and how these challenges

impacted the company's operations.

$1\mathrm{.}2$ Describe the role of business analysts in improving software quality and development efficiency.

$1\mathrm{.}3$ Provide specific examples of tactics employed and their possible outcomes.

Question $2$

$2\mathrm{.}1$ Analyze the contributions of business analysts to teamwork within TechSolutions SA$.$

$2\mathrm{.}2$ Use concrete examples to highlight how Business Analyst facilitate communication between

technical teams and clients.

$2\mathrm{.}3$ Explain the importance of understanding requirements and effective communication in

softwaredevelopment.

Question $3$

$(10$ Marks$)$

$3\mathrm{.}1$ Evaluate the role of change management in TechSolutions SA's transformation of software

development practices.

$3\mathrm{.}2$ Describe the key steps taken to transition to standardized QA and QC procedures, collaborative

testing, and automation.