$1\mathrm{.}1$ List the $4$ principles governing an ethical person?

$1\mathrm{.}2$ Indicate the difference between the conciliation and arbitration processes.

Question $2$

$2\mathrm{.}1$ What is CCMA and what is its role?

$2\mathrm{.}2$ According to the Labour Relations Act, there are only three grounds that justify dismissal. Briefly discuss them.

$[10]$

Question $3$

$3\mathrm{.}1$ With the help of a diagram, differentiate between variable and fixed costs.

$3\mathrm{.}2$ Sketch a diagram showing the micro market and macro environments in which engineers work.

$(11)$

$3\mathrm{.}3$ Describe the various pricing methods that can be used to determine the price of a product.

$[25]$