$1\mathrm{.}1$ Provide advice on how best to align the strategic objectives$/$goals of Zonk'izizwe Trading

Store with the operational plan of the department and individual performance goals in

order to ensure that the strategic goals are implemented successfully. Provide relevant

examples.

$1\mathrm{.}2$ At which stage of the performance management process should the average

performers ensure that their performance goals are realistic and achievable?

$1\mathrm{.}2\mathrm{.}1$ Identify and explain the stage.

$1\mathrm{.}2\mathrm{.}2$ Explain how underperformers can ensure that their goals are realistic and

achievable.

$1\mathrm{.}2\mathrm{.}3$ Justify your answer.

$1\mathrm{.}3$ Discuss the interventions you would implement to assist the three poor performers

who indicated that they did not like doing repetitive tasks and they sometimes got

bored.

$1\mathrm{.}4$ Discuss the interventions you would implement for the underperformers who indicated

that they were new to the organisation and found that the cash registers used at

Zonk'izizwe were too advanced and they did not understand how to use them.