Question: 1 2 . 1 2 Investigative Report: Scoping Out the Competition ( L . O . 4 ) Web As a junior sales associate working

12.12 Investigative Report: Scoping Out
the Competition (L.O.4)
Web
As a junior sales associate working for Irv Seaver BMW
Motorcycles in Orange, California, you wonder what your
sales will look like as the COVID-19 pandemic thrusts the
country into a severe downturn. Until the global pandemic hit, BMW motorcycles had enjoyed nine years
of continuous healthy growth in all regions of the world
except North America. Closing in on its annual sales target of 200,000 units, BMW Motorrad has cemented its
third place among the biggest premium motorcycle makers behind Honda and Harley-Davidson.17
In the meantime, the pandemic has hit Harley-Davidson at
a vulnerable time. The biggest manufacturer of large premium bikes has suffered plummeting sales numbers for
five years in a row, with international shipments down to
the lowest level in a decade.18 Within three years the companys stock price has dropped 42 percent. Some believe the worrisome trend is a sign of a structural decline in
the U.S. motorcycle market and changing demographics.
Young consumers appear unimpressed by the brand, not
even after the launch of its first-ever electric motorcyclea
model far removed from its core business.19
After all, the iconic manufacturers core target audience
has traditionally been white, male, and middle-aged. This
is why Harley-Davidson is now trying to appeal to women
riders and a younger generation of would-be bikers. You
bring up this topic with your boss, Dale Diaz, and he asks
you to find out what exactly Harley-Davidson is doing.
YOUR TASK Visit the Harley-Davidson USA website and
study how the legendary motorcycle manufacturer is targeting females and younger riders. Write an informational
report in memo form addressed to Dale Diaz. Which of its
motorcycles does your competitor promote as ideal for
women, and why? How about apparel? What other ways
has Harley-Davidson found to attract new riders? Is the
company succeeding

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