1 2 3 4 5 6 7 8 9 9 10 11 12 13 14 15 16 17 18 19 20 21 22 31 32 33 23 34 35 36 37 38 39 40 Moving to another question will save this response. Question 32 A quality system defines standards and procedures to ensure that the level of quality desired is repeated in every unit of a product or service. True False Moving to another question will save this response. Question Completion Status: 3 4 11 12 13 14 15 16 17 18 19 20 56 67 8 9 9 35 36 37 38 39 21 22 10 40 31 32 33 34 Moving to another question will save this response. Question 33 The cause and effect diagram is used to explore all the potential or real causes (or inputs) that result in a single effect (or output) True False Moving to another question will save this response. A Moving to anothe question will save this response Question 34 Only administrative people must be included in the quality awareness programmes True False Moving to another question will save this response