Question: 1: 2 3 Question 3 (2 points) Consider a time when you played the role of a Productive Resource or Contributor to Service Quality for

1: 2 3 Question 3 (2 points) Consider a time when you played the role of a Productive Resource or Contributor to Service Quality for a service firm: Your answer should a) Name the Firm b) Indicate if you were a productive resource or contributor to service quality 5 6 8 9 11 12 Name the first 1: 2 3 Question 3 (2 points) Consider a time when you played the role of a Productive Resource or Contributor to Service Quality for a service firm: Your answer should a) Name the Firm b) Indicate if you were a productive resource or contributor to service quality 5 6 8 9 11 12 Name the first

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