Question: 1 2 ) In 2 0 2 1 , Cooproc introduced a new CRM system which reduced wait time for customer orders. If sales in

12) In 2021, Cooproc introduced a new CRM system which reduced wait time for customer orders. If sales in 2021 and 2022 were steady at $30 million, but the gross margin increased from 2.8% to 3.9%, by what amount was the cost of sales reduced?
A) $330,000
B) $660,000
C) $264,000
D) $462,000

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