Question: 1. 2. Measure Maps Silver Lining Inc. has a balanced Scorecard with a strategy map that shows that delivery time and the number of erroneous


Measure Maps Silver Lining Inc. has a balanced Scorecard with a strategy map that shows that delivery time and the number of erroneous shipments are expected to affect the company's ability to satisfy the customer. Further, the strategy map for the balanced Scorecard shows that the hours from ordered to delivered affects the percentage of customers who shop again, and the number of erroneous shipments affects the online customer satisfaction rating. The following information is also available: The company's target hours from ordered to delivered is 40. Every hour over the ordered to delivered taroet results in a 0.5% decrease in the percentage of customers who shop again. The company's target number of erroneous shipments per year is no more than 65. Every error over the erroneous shipments target results in a 0.05 point decrease in the online customer satisfaction rating and an added future financial loss of $500 The company estimates that for every 1% decrease in the percentage of customers who shop again, future profit decreases by $4,000 and market share decreases by 0.3% The company also estimates that for every 1 point decrease in the overall online customer satisfaction ratino (on a scale of 1 to 10), future profit decreases by $3,000 and market share decreases by 0,6%. Using these estimates, determine how much future profit and future market share will change it! Average hours from ordered to shipped is 27.5. Average shipping time (hours from shipped to delivered) is 16,3. Number of erroneous shipments is 80. Total decrease in future profit $ 15,200 X Round your answer to two decimal places Total decrease in future market share 1.02 Get Hitched Inc. is a production company that is in the process of testing a strategic initiative aimed at increasing gross profit. The company's current sales revenue is $1.5 million. Currently, the company's gross profit is 35% of sales, but the company's target gross profit percentage is 40%. The company's current monthly cost of production is $975,000 of this cost, 60% is for direct labor, 30% is for direct materials, and 10% is for overhead. The strategic initiative being tested at Get Hitched is a redesign of its production process that splits the process into two sequential procedures. The make up of the costs of production for procedure 1 is currently 50% direct labor, 45% direct materials, and 5% overhead. The make up of the costs of production for procedure 2 is currently 55% direct labor, 25% direct materials, and 20% overhead. Compariy management estimates that Procedure 1 costs twice as much as Procedure 2. 1. Determine what the cost of direct labor, direct materials, and overhead for both Procedures 1 and 2 would need to be for the company to meet its target gross profit at the current level of sales. Cost make up of Procedure 1: Direct Labor Direct Materials 270,000 Overhead Total 600,000 Cost make up of Procedure 2: Direct Labor Direct Materials 60,000 300,000 30,000 165,000 75,000 Overhead Tots 300.000 2. The company's actual direct materials cost is $279,000 for Procedure 1. Determine the actual cost of direct labot, direct materials, and overhead for each procedure, and the total cost of production for each procedure. Cost make up of Procedure 1: Direct Labor 310,000 Direct Materials 279,000 31,000 Overhead Total 620,000 Cost make up of Procedure 2: Direct Labor 170,500 Direct Materials 77,500 Overhead 62,000 Total 310,000 3. The company is planning a CSR initiative to reuse some of the Indirect materials used in production during Procedure 2. These indirect materials normally make up 60% of the overhead cost for Procedure 2, but the CSR initiative would reduce the usage of indirect materials. Determine what the maximum now cost of these indirect materials could be for Procedure 2 it this CSR initiative is expected to enable the company to meet its taract grass profit percentage (holding all other costs constant). Maximum new cost of P2 overhead materials: 320,000 X Measure Maps Silver Lining Inc. has a balanced Scorecard with a strategy map that shows that delivery time and the number of erroneous shipments are expected to affect the company's ability to satisfy the customer. Further, the strategy map for the balanced Scorecard shows that the hours from ordered to delivered affects the percentage of customers who shop again, and the number of erroneous shipments affects the online customer satisfaction rating. The following information is also available: The company's target hours from ordered to delivered is 40. Every hour over the ordered to delivered taroet results in a 0.5% decrease in the percentage of customers who shop again. The company's target number of erroneous shipments per year is no more than 65. Every error over the erroneous shipments target results in a 0.05 point decrease in the online customer satisfaction rating and an added future financial loss of $500 The company estimates that for every 1% decrease in the percentage of customers who shop again, future profit decreases by $4,000 and market share decreases by 0.3% The company also estimates that for every 1 point decrease in the overall online customer satisfaction ratino (on a scale of 1 to 10), future profit decreases by $3,000 and market share decreases by 0,6%. Using these estimates, determine how much future profit and future market share will change it! Average hours from ordered to shipped is 27.5. Average shipping time (hours from shipped to delivered) is 16,3. Number of erroneous shipments is 80. Total decrease in future profit $ 15,200 X Round your answer to two decimal places Total decrease in future market share 1.02 Get Hitched Inc. is a production company that is in the process of testing a strategic initiative aimed at increasing gross profit. The company's current sales revenue is $1.5 million. Currently, the company's gross profit is 35% of sales, but the company's target gross profit percentage is 40%. The company's current monthly cost of production is $975,000 of this cost, 60% is for direct labor, 30% is for direct materials, and 10% is for overhead. The strategic initiative being tested at Get Hitched is a redesign of its production process that splits the process into two sequential procedures. The make up of the costs of production for procedure 1 is currently 50% direct labor, 45% direct materials, and 5% overhead. The make up of the costs of production for procedure 2 is currently 55% direct labor, 25% direct materials, and 20% overhead. Compariy management estimates that Procedure 1 costs twice as much as Procedure 2. 1. Determine what the cost of direct labor, direct materials, and overhead for both Procedures 1 and 2 would need to be for the company to meet its target gross profit at the current level of sales. Cost make up of Procedure 1: Direct Labor Direct Materials 270,000 Overhead Total 600,000 Cost make up of Procedure 2: Direct Labor Direct Materials 60,000 300,000 30,000 165,000 75,000 Overhead Tots 300.000 2. The company's actual direct materials cost is $279,000 for Procedure 1. Determine the actual cost of direct labot, direct materials, and overhead for each procedure, and the total cost of production for each procedure. Cost make up of Procedure 1: Direct Labor 310,000 Direct Materials 279,000 31,000 Overhead Total 620,000 Cost make up of Procedure 2: Direct Labor 170,500 Direct Materials 77,500 Overhead 62,000 Total 310,000 3. The company is planning a CSR initiative to reuse some of the Indirect materials used in production during Procedure 2. These indirect materials normally make up 60% of the overhead cost for Procedure 2, but the CSR initiative would reduce the usage of indirect materials. Determine what the maximum now cost of these indirect materials could be for Procedure 2 it this CSR initiative is expected to enable the company to meet its taract grass profit percentage (holding all other costs constant). Maximum new cost of P2 overhead materials: 320,000 X
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