1. (2 points total, 70% content, 30% communication quality). Read the "Teloxy Engineering (A) and Teloxy Engineering (B) case studies on p.640 of the Kerzner textbook and respond to all five questions. 2. (2 points total, 70% content, 30% communication quality). Read The Risk Management Department" case study on p.641-642 of the Kerzner textbook and respond to all four questions. 3. (2 points total, 70% content, 30% communication quality). A small machine tool company prepares carbon rods for its clients. The production process is part manual and part mechanical. Each day, the company measures the length of ten of the rods to verify the stability of the process. The table below shows the measurements (in millimeters) for the last five working days. Create a X chart and a R chart for the process. b. Discuss the behavior of the process based on these results. c. Discuss what types of corrective actions, if any, you suggest. a. Day Reading Reading 1 (mm) 2 (mm) 1 93 89 2 94 93 3 93 94 4 95 92 5 92 91 Reading Reading Reading Reading Reading Reading Reading 3 (mm) 4 (mm) 5 (mm) 6 (mm) 7 (mm) 8 (mm) 9 (mm) 95 90 89 92 93 89 94 93 93 89 93 94 93 94 90 94 91 93 93 93 93 89 92 91 95 94 92 92 94 92 90 95 94 91 92 Reading 10 (mm) 95 94 93 94 92