Question: 1 . 2 Prepare a plan for Pick n Pay to assist them in managing customer experiences in thei various stores. Refer to at least

1.2 Prepare a plan for Pick n Pay to assist them in managing customer experiences in thei various stores. Refer to at least five (5) steps they can follow in the process and provide examples of actions thoy can implement for each of the steps.
(10)
1.2 Prepare a plan for Pick n Pay to assist them

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