$1/2$

Read the following transactions. After each one, draw the stimulus $($message$)$ and response lines to indicate the type of transactions.

Transaction $1$

Efua: $$That order is due to go out by three $0$clock tomorrow. I don$$t think you will make it unless you hurry$.$

Amma: $$Oh$,$ it$$s no problem. This job isn$$t so difficult. I will finish it one time$.$

Efua Amma

Parent channel Parent channel

Adult channel Adult channel

Child channel Child channel

$1.$ How would you describe this transaction?

$2.$ Is it complementary or crossed?

$3.$ How would you predict the outcome of this conversation?

$4.$ State implications of the outcome and make appropriate recommendations.

Transaction $2$

Kofi: $$You are not supposed to do it that way. You don$$t seem to take advice$$

Kwame: $$You are always accusing me$.$ You don$$t see any good in whatever I do$.$ You don$$t like me$.$

Kofi Kwame

Parent channel Parent channel

Adult channel adult channel

Child channel Child channel

$1.$How would you describe this transaction?

$2.$ Is it complementary or crossed?

$3.$ How would you predict the outcome of this conversation?

$4.$ State implications of the outcome and make appropriate recommendations.

$2/2$

Transaction $3$

David: $$Of late you have been absenting yourself from work quite frequently. This has given rise to obvious work problems. I am very much concerned about this, and I want you and I to find out how best we can solve the problem$.$

John: $$I have not been myself these days. I am facing certain difficulties, but I guess things will sort out pretty soon$.$

David John

Parent channel Parent channel

Adult channel adult channel

Child channel Child channel

$1.$How would you describe this transaction?

$2.$ Is it complementary or crossed?

$3.$ How would you predict the outcome of this conversation?

$4.$ State implications of the outcome and make appropriate recommendations.

$.$