$1.\_\_\_\_\_\_\_,$ a $\_\_\_\_\_\_\_$ level manager, would typically focus on $\_\_\_\_\_\_\_.$

$1$ Mr Ngwenya; middle; increasing effectiveness

$2$ Mrs Khumalo; middle; establishing organisational goals

$3$ Mr Botha; first$-$line; developing and fine$-$tuning skills and know$-$how

$4$ Mrs Khumalo; top; the daily supervision of the non$-$managerial employees

$2.$ Mr Ngwenya's actions provide an example of him handling the $\_\_\_\_\_\_\_$ managerial

task well.

$1$ leading

$2$ planning

$3$ controlling

$4$ organising

$3.$ Ms Riley fulfils the $\_\_\_\_\_\_\_$ managerial role, more specifically a $\_\_\_\_\_\_\_$ role.

$1$ interpersonal; leader

$2$ interpersonal; figurehead

$3$ informational; disseminator

$4$ decisional; disturbance handler

$4.$ Mr Ngwenya's $\_\_\_\_\_\_\_$ managerial skills are evident in the scenario.

$1$ conceptual

$2$ technical

$3$ human

$4$ expert