$13$

$--,14,15$

$$

$16,{18}_{?}$

$19$

$20,21$

$-$

$22$

$23$

$24$

Question $18(4$ points$)$

Which method of communication is likely to be most effective for conveying sensitive or important information?

$$ emails

reading reports from other team members

telephone conversations

short face to face meetings