$14-1$ How should managers build a business case for the acquisition and development of new information systems?

$$ Define and describe the components of a business case for a proposed investment.

$$ List and describe the major components of an information systems plan.

$$ Explain the difference between tangible and intangible benefits.

$$ List six tangible benefits and six intangible benefits of an IT investment.

$$ Describe how capital budgeting, portfolio analysis, and scoring models can be used to establish the worth of systems.