$14)$ Identify two operations$-$related tasks carried out by Hard Rock Caf$.$ Match each to its related area of the $10$ strategic operations management decisions.

$15)$ Identify the $5$ of the $10$ strategic OM decisions.

$6)$ Which is NOT true regarding differences between goods and services?

A$)$ Tangible goods are generally produced and consumed simultaneously; services are not.

B$)$ Most goods are common to many customers; services are often unique to the final customer.

C$)$ Services tend to have a more inconsistent product definition than goods.

D$)$ Services tend to have higher customer interaction than goods.

E$)$ None, i$.$e$.,$ all of these are true.

$29)$ Productivity is the ratio of$...$ to $....$Using this relationship, productivity can be improved$$by$....$Or$....$