$14$

Multiple Choice

$3$ points

Saburo, a server in a downtown caf$,$ is very popular with customers and employees. He has a warm personality and will always lend a hand when needed. Saburo has a supportive nature that leads people to confide in him. He does have a tendency to avoid conflict and finds it difficult to say no when he might hurt someone's feelings. Saburo likely has a$($n$)$ decision$-$making style.

conceptual

behavioral

analytical

directive

$15$

Multiple Choice

$3$ points

Jordan likes working in as an insurance underwriter because it has structure and certainty, and the daily work is routine. Jordan probably

has a low tolerance for ambiguity.

is in the middle ambiguity range.

has a large need for ambiguity.

has a high tolerance for ambiguity.

$16$

Multiple Choice

$3$ points

$10$

After struggling with the accounting training, Aaron is unsure whether he can complete the end$-$of$-$year financial reporting with no errors in the time allotted. In this case, Aaron is low on the $q,$ element of expectancy theory.

expectancy

$12$ valence

$13$ outcomes

$14$

instrumentality