Question: 1 5 - 2 6 In the text's first chapter, we introduced the concept of efficiency and effectiveness and how it's important to managers. Here

15 - 26

In the text's first chapter, we introduced the concept of efficiency and effectiveness and how it's important to managers. Here in this story in the last chapter, we see how efficiency and effectiveness continue to be important to managers.

Explain how.

Answer: Students will respond to this question in different ways. Responses should demonstrate a clear understanding of efficiency and effectiveness as they relate to control. Some students may use Exhibit

15 - 1

to frame their response.

Learning Outcome

15 - 4

: Discuss contemporary issues in control.

AACSB: Analytical thinking

15-26 In the text's first chapter, we introduced the concept of

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