$1\mathrm{.}5$ A CRM solution that's made available $($on demand$)$ by a software manufacturer via the internet:

A Source CRM

B Open$-$source CRM

C Mobile CRM

D On$-$demand CRM

$1\mathrm{.}6$ An exact class of computerised information systems that support business and organisational decision$-$making activities:

A DSS

B Real processing

C Processing decision

D Batch processing

$1\mathrm{.}7$ This refers to those supply chains that are electronically simplified between among contributing firms:

A Electronic commerce

B Electronic supply chains $($ESC$)$

C Processing transaction

D Transaction information processing

$1\mathrm{.}8$ A document that details the comprehensive technology$-$enabled business management processes an organisation uses to guide operational:

A Information technology $($IT$)$ strategic plan

B Supply chain management systems

C Enterprise resource planning systems

D Transaction processing systems

$1\mathrm{.}9$ A conceptual model used in project management to describe the stages and tasks involved in each step of a project to write and deploy software:

A Phase $1$

B Phase $2$

C System development life cycle $($SDLC$)$

D Phase $3$