Question: ( 1 5 points ) Watkins and Bazerman argue that many surprises that harm businesses are predictable and, therefore, avoidable. a . Explain their model

(15 points) Watkins and Bazerman argue that many surprises that harm businesses are predictable
and, therefore, avoidable.
a. Explain their model for dealing with predictable surprises.
b. Identify and explain the obstacles to successfully implementing their model. Indicate a
solution to each obstacle.

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