$15$ Which tools do you need to develop in order to exploit complexity to enable operational excellence and create a unique customer experience?

Product and process standardization, rationalization, and invest in information technology

Lean problem$-$solving techniques, brainstorming, open communication, and automation

Systematic scanning, systems thinking, process and supply chain mapping, refined total costing, and storytelling

Product and process standardization, rationalization, invest in information technology, and build out appropriate KP$1$s

$14$ When ALDI's mandate shifted to add more complexity into their system, what did this mean for them?

They had to become more flexible as a company.

They needed to start using drop shipments.

They needed to start using FIFO.

They had to learn to exploit complexity.

$15$ Which of the following is true regarding most managers and complexity today?

Most managers can accurately differentiate between good and bad complexity.

Most managers exploit complexity because their toolkit creates needed visibility.

Most managers today wear a metaphorical blindfold and fail to create visibility and understand the value$-$creation process.

Before most managers pull lever A$,$ B$,$ or C$,$ they know what will happen to X$,$ Y$,$ and Z$.$