Question: 1 5 You are continuing to try to influence the departments that will not implement the new tool your project created. You determined that there

15

You are continuing to try to influence the departments that will not implement the new tool your project created. You determined that there is a trust issue between the departments. They don't believe IT can deliver what they promise. You determine that to improve your ability to influence them, you will need to focus on

Scarcity

Social proof

Commitment and consistency

Authority

15 You are continuing to try to influence the departments that

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