Question: 1 . 6 COOLING OFF RIGHT ( 5 ) A statute gives the consumer asubject to the Act and is thecooling off right that only
COOLING OFF RIGHTA statute gives the consumer asubject to the Act and is thecooling off right that only applies to a transaction that isresult of directmarketing. This section does not apply to aalseCTIon if section of the Electronic Communications and Transactions Act Oto it section This cooling off right is in addition to and not in substitution tor anyooescind a transaction or agreement that may otherwise exist in law between a suppiierd a Consumer section A consumer may rescind a transaction resulting Trom anyaiiect marketing without reason or penalty by notice to the supplier in writing, or anotnerTecorded manner and form, within five business davs after the later of the date on which theLransaCtion or agreement was concluded or the goods that were the subject of the transactionWere delivered to the consumer Isection A supplier must return any payment receivedTrom the consumer in terms of the transaction within business days after receiving noticeoT the rescission if no goods had been delivered to the consumer in terms of the transactionor receiving from the consumer any goods supplied in temns of the transaction section ASupplier may also not attempt to collect any payment in terms of a transaction where theConsumer exercised his or her cooling off right, except as pemitted, in terms of section of the Act. Note must, however, be taken of the provisions of section of the Act in termsof which a consumer who returns goods in accordance with the cooling off right in section bears the risk and costs related to such return. A person who directly markets goods orservices and who concludes a transaction or agreement with a consumer, must notify theconsumer in the prescribed manner and form regarding the cooling off right in terms ofsection section The consumer is also provided with a coolingoff right in terms of the Protection of personalInformation Act of in the case of direct marketing by means of electroniccommunication and automated decision making which will apply once the Act is In full force.In Instances where both the Consumer Protection Act and the Protection of PersonalInformation Act apply the provisions of section of the Consumer Protection Act regardingInterpretation should be followed.Choose the most correct answer,from AE below.A The Bill of Rights enshrines the rights of all South Africans including consumer rights. TheNational Credit Act further outlines these key consumer rights, of which all South Africanconsumers should be aware.
B Consumers have the right to return unsolicited goodsexpense.CCustomer loyalty programmes are loyalty credits or awards, which are an illegal mediumof exchange when offered or tendered as consideration for any goods or services offered,or transactions contemplated, in terms of such loyalty programmescreditsawardsgoods or services, at their own risk andD. Consumers are persons to whom goods but not: services are marketedPPier must return any payment received from the consumer in terms of the transactionwithin business days after receiving notice of the rescission.
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