Question: 1 7 . 1 0 - 3 . The Garrett - Tompkins Company provides three copy machines in its copying room for the use of

17.10-3. The Garrett-Tompkins Company provides three copy machines in its copying room for the use of its employees. However, due to recent complaints about considerable time being wasted waiting for a copier to become free, management is considering adding one or more additional copy machines.
During the 2,000 working hours per year, employees arrive at the copying room according to a Poisson process at a mean rate of 40 per hour. The time each employee needs with a copy
machine is believed to have an exponential distribution with a mean of 4 minutes. The lost productivity due to an employee spending time in the copying room is estimated to cost the company an average of $40 per hour. Each copy machine is leased for $4,000 per year.
Determine how many copy machines the company should have to minimize its expected total cost per hour.
 17.10-3. The Garrett-Tompkins Company provides three copy machines in its copying

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