Question: 1 7 . 6 - 4 . Consider the M / M / 1 model, with lambda < mu . ( a )

17.6-4. Consider the M/M/1 model, with \lambda <\mu .
(a) Determine the steady-state probability that a customers actual waiting time in the system is longer than the expected waiting time in the system, i.e., P {> W }.
(b) Determine the steady-state probability that a customers actual waiting time in the queue is longer than the expected waiting time in the queue, i.e., P {q > Wq }

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