$17.)$ Taking small shipments and combining them into more economical larger shipments is known as

a$.)$ consolidation warehousing.

b$.)$ cross docking.

c$.)$ break bulk facilities,

d$.)$ hub and spoke system.

$18.)$ In which phase of the PDCA cycle do managers review their implementation to see if they achieve the desired results and make adjustments as necessary?

a$.)$ Plan

b$.)$ Do

c$.)$ Check

d$.)$ Act

$19.)$ Developing the project management plan is a key activity during which phase of a project?

a$.)$ Initiation

b$.)$ Planning

c$.)$ Executing

d$.)$ Monitoring and controlling

$20.)$ Authors who write books with few errors can be said to excel in which dimension of service quality?

a$.)$ Tangibles

b$.)$ Responsiveness

c$.)$ Reliability

d$.)$ Empathy

$21.)$ The project team stage of development when the team members get to know each other, however, agreements have not yet been made to facilitate smooth interaction between team members, is

a$.)$ forming.

b$.)$ storming.

c$.)$ norming.

d$.)$ performing.

$22.)$ Which dimension of quality describes the extent to which products meet specifications?

a$.)$ Performance

b$.)$ Features

c$.)$ Reliability

d$.)$ Conformance

$23.)$ In a project network, the critical path is the sequence of activities which has the

a$.)$ most tasks.

b$.)$ most nodes.

c$.)$ most events.

d$.)$ longest time.

$24.)$ The basic quality tool which is used to study the relationships between variables is known as

a$.)$ scatter plot.

b$.)$ Pareto diagram.

c$.)$ histogram.

d$.)$ process map.

$25.)$ The extent to which products meet specifications is known as the "conformance" dimension of quality.

a$.)$ TRUE

b$.)$ FALSE