Question: 1 9 1 After returning home from a trade show, Ms . Stephenson, the president of a manufacturing company, called a meeting of her production
After returning home from a trade show, Ms Stephenson, the president of a manufacturing company, called a meeting of her production department. Ms Stephenson explained the company would attempt to eliminate defects and repeated mistakes in employee performance through
scientific management.
constancy of purpose.
restructuring.
quality assurance.
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