$19$

Multiple Choice

$1$ polnt

Suppose a customer fee$-$dres $3-$signa capability, and you found $Cp=1\mathrm{.}89$ and $Cpk-0\mathrm{.}82.$ Which of the following can you conclude?

The process is not capable of meeting the customer's spec; Process centeredness needs to be addressed

The process is not capable of meeting the customer's spec; Process variability needs to be addressed

The process is capable of meeting the customer's spec; Neither centeredness nor variability need to be acdressed

The process is cabable of meeting the customer's spec, centeredness needs to be addressed

The process is not capable of meeting the customer's spec, but further investigation is needed to determine whether centeredness or variability need to be addressed