$19-$ "Non$-$Compensable Delay" is a potential delay type that is not covered in the class references.

$$ True

False

$20-$ Traditionally, companies implemented ISO $9000$ to go international. $*$

True

False

$21-$ A quality $q,$ includes a quality manual, project plan, standard operating procedures, and submittal forms and is often a required part of a construction bid or contract submittal.

plan

assurance plan

control plan