Question: 1 9 . What is the first step in the communication process? a . Forming words or expressions to encode an idea b . Interpreting
What is the first step in the communication process?
a Forming words or expressions to encode an idea
b Interpreting a message to the best of our ability
c Having a fact, idea, or opinion to share
d Sending a message through an appropriate channel
e Determining the audience
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