Question: 1. a) Give examples of when it will be appropriate to use each of the three third-party intervention approaches for conflict resolution. (20 marks) i)

1. a) Give examples of when it will be appropriate to use each of the three third-party intervention approaches for conflict resolution. (20 marks) i) Conciliation (5 marks) ii) Mediation (5 marks) iii) Arbitration (5 marks) b) What type of personality would you prefer your manager to have and why?(5 marks

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