Question: 1. A philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. 2. Incorporating design elements that

1. A philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. 2. Incorporating design elements that prevent incorrect procedures. TQM 3. Philosophy that seeks to make never-ending improvements to the process of converting inputs to outputs. > Quality at the source Continuous improvement

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