1. A problem statement in a Process Improvement Charter is given:Over the past quarter, our company has seen a measurable drop in employee productivity, which has resulted in delays in project completion and a noticeable decrease in overall output. Although the issue is apparent, we have not yet conducted a thorough analysis to identify which specific processes, workflows, or contributing factors are responsible for the decline.What aspect of this problem statement should be improved to enhance understanding and guide effective problem-solving?A) The inclusion of more quantitative dataB) Clear identification of root causesC) Mention of customer satisfaction metricsD) Use of financial terminology2. From a Lean Thinking perspective, is reshooting a scene for movie 100 times a form of waste? If yes, what type?A) No, its essential value-added activityB) Yes, it could be overprocessing wasteC) Yes, it represents inventory wasteD) No, because creativity cannot be standardized3. In the global measurements (T, I, & OE) framework, which of the following is NOT a key question?A) Will the total amount of throughput change?B) Will the operating expenses of the firm change?C) How will the proposed expenditure affect employee satisfaction?D) What prevents the firm from increasing throughput?4. A buyer fixated on the initial $25,000 price despite later changes is showing which bias?A) Overconfidence biasB) Anchoring biasC) Availability heuristicD) Range frequency5. Is there a difference between Cash Flow and Liquidity?A) No, cash flow and liquidity are interchangeable terms that mean the same thing.B) Yes, cash flow refers to the movement of money in and out of a business, while liquidity refers tothe companys ability to meet short-term obligations using its available assets.C) Yes, liquidity only refers to long-term investment potential, while cash flow relates to payrollexpenses.D) No, both are strictly related to net income calculations and have no operational implications.6. Which metric is based on comparing the Voice of the Customer (VoC) with Voice of the Process (VoC)?A) Six Sigma LevelB) EBITDAC) Cycle TimeD) Risk Priority Number7. How is the Goal Tree used in selecting improvement projects within an organization?A) By prioritizing projects based solely on their estimated financial returnB) By identifying and mapping the necessary conditions required to achieve the organizationscritical success factors and ultimate goalC) By organizing all project ideas into a visual hierarchy without filteringD) By choosing projects based on current market trends and customer preferences8. Which technology enables real-time communication and data capture from an ongoing operation, as outlined in the module?A) BlockchainB) Generative AIC) Digital TwinsD) Internet of Things (IoT)9. What is identified as the foremost obligation of engineers in carrying out their professionalresponsibilities, according to the NSPE Code of Ethics?A) Prioritizing profit generation for their employersB) Advancing their own professional interestsC) Giving highest priority to the safety, health, and welfare of the publicD) Safeguarding their companys intellectual property10. What is the main objective of a Control Plan within Six Sigma methodology?A) To delegate upcoming projects to team membersB) To maintain and monitor the gains achieved through the improvement initiativeC) To outline the company's management hierarchyD) To launch new entrepreneurial activities11. If your home's market value rises from $450,000 to $510,000, how does this affect your equity?A) It decreases by $60,000B) It increases by $60,000C) It stays the sameD) It turns negative12. According to Daniel Pinks book Drive: The Surprising Truth About What Motivates Us, which of the following are the key components of intrinsic motivation?A) Innovation, Collaboration, EfficiencyB) Autonomy, Mastery, PurposeC) Planning, Execution, FeedbackD) Strategy, Operation13. What is the main purpose of conducting a Value Stream Analysis (VSA)?A) To develop a comprehensive financial plan for the processB) To get ready for external compliance auditsC) To uncover hidden capacity and pinpoint areas for process improvementD) To facilitate annual employee performance evaluations14. Which of the following is a core principle of High Reliability Organizations (HROs)?A) Preoccupation with successB) Sensitivity to operationsC) Centralized decision-making preferenceD) Strong emphasis on individual decision-making15. A delivery driver carelessly backs into your parked car, causing damage. This situation would most likely be addressed as a:A) CrimeB) TortC) Both a crime and a tortD) Neither a crime nor a tort16. In what keyway does Louisiana's legal system differ from those of most other U.S. states?A) It follows the common law tradition like most other statesB) It is primarily rooted in religious lawC) It uses separate court systems for civil and criminal mattersD) It is founded on a civil law system influenced by the Napoleonic Code17. If the 2022 annual report of a company shows that total liabilities now exceed total assets, what might this indicate for the company?A) The company is in a strong financial position.B) The company is potentially facing insolvency.C) The company's investment in assets is highly effective.D) The company should reduce its marketing expenses.18. If a company's 2024 annual report shows that total liabilities exceed total assets, what does this most likely indicate?A) The company is experiencing strong financial growthB) The company may be unable to meet its financial obligationsC) The company has made successful long-term investmentsD) The companys marketing strategy is overly aggressive19. If accounts payable reached $112,450.75 in 2024 and continues to grow, what might this indicate and what action may be appropriate?A) The company is optimizing its cash reserves; no changes are necessaryB) The company may be stretching payment timelines, which could hurt supplier relationships;consider faster payment practicesC) Rising accounts payable is a positive sign for expansion; increase operational spendingD) The company should eliminate all outstanding payables immediately20. After a sudden and unexplained power outage affected Spain, Portugal, and other parts of Europe on April 28,2025, which management approach is best equipped to handle such unexpected, high impact disruptions?A) Lean focuses on efficiency and waste reduction in stable environmentsB) Agile emphasizes iterative planning and flexible development for known uncertaintiesC) High Reliability Organization (HRO) prioritizes resilience, early detection, and adaptiveresponse to unexpected eventsD) Six Sigma relies on data-driven control of predictable process variation