$1.$ A project team must choose between two different vendors to handle a software implementation in an organization. Each vendor has different risk profiles and costs associated with them. For good decisions to be made, operations managers need to apply analytical thinking that is based on logic and considers all the available data and possible alternatives. Provide an overview $($steps$)$ of the decision$-$making process that an operations manager has to engage in$,$ in order to make the right decision. $(11$ marks$).$

$2.$ NovaProjects must choose Vendor A or Vendor B for the implementation. To make a sound decision, the project manager performs an Expected Monetary Value $($EMV$)$ analysis for both options based on potential risks and their impact.

Vendor A $$ Integration of software

$$ The probability of poor integration is $40\%$ and the impact is R$60000.$

$$ The training delays probability is $25\%$ with an impact of R$30000.$

Vendor B $$ Implementation of software

$$ The probability of poor implementation is $15\%$ with an impact of R$50000.$

$$ Poor customization probability is $20\%$ with an impact of R$25000.$

Calculate the EMV for both vendors and indicate which vendor you would recommend. $(16$ marks$)$