1. A support function within companies that serves a vital role in designing and implementing company policies for managing employees is usually called the _____.

a. performance management department

b. human resources department (HR department)

c. talent development department

d. employee operations department

2. Which of the following is not one of the three main HR challenges?

a. Organizational demands

b. Environmental influences

c. Regulatory issues

d. Political instability

3. Effective _____ involves more than just evaluating employees, however; it also focuses on providing employees with feedback (positive and negative) on an ongoing basis, and on using employee learning and development activities to improve current and future performance.

a. performance management

b. external alignment

c. internal alignment

d. globalization