1. A system that provides a comprehensive, centralized, integrated source of information used to manage all major business processes. 2. The group of activities associated with providing a product or service. 3. An approach used to reduce the cost associated with 2. The group of activities associated with providing a product or service. 3. An approach used to reduce the cost associated with handling and holding inventory by reducing the amount of inventory on hand. 4. A method used to allocate overhead to products based 3. An approach used to reduce the cost associated with handling and holding inventory by reducing the amount of inventory on hand. 4. A method used to allocate overhead to products based on each product's use of the activities that cause the incurrence of the overhead cost. 4. A method used to allocate overhead to products based on each product's use of the activities that cause the incurrence of the overhead cost. 5. An approach used to identify those factors that limit a company's productive capacity and to address those limitations so as to maximize profitability. 5. An approach used to identify those factors that limit a company's productive capacity and to address those limitations so as to maximize profitability. 6. A performance-measurement technique that attempts to consider and evaluate all aspects of performance using financial and non-financial measures in an 6. A performance-measurement technique that attempts to consider and evaluate all aspects of performance using financial and non-financial measures in an integrated fashion