$1$a$)$ Which quadrant in the competing values framework $($CVF$)$ requires managers to develop COMPETENCIES in organising information flows, managing across functions, project management, measuring and monitoring performance and quality and enabling compliance?

a$.$

Human relations $($collaborate$)$ quadrant

b$.$

Internal process $($control$)$ quadrant

c$.$

Rational goal $($compete$)$ quadrant

d$.$

This competency sits across all quadrants

e$.$

Open systems $($create$)$ quadrant

$1$b$)$ Which model uses productivity and profit as its criteria for effectiveness?

a$.$

The internal process model

b$.$

The human relations model

c$.$

The open systems model

d$.$

The rational goal model