1. As a general concept, ...... involves influencing others to take the actions required to achieve a goal.

• a. management
• b. leadership

2. ............ does things right.

• a. leader
• b. manager

3. .......... thinks about ends, not means.

• a. leader
• b. manager

4. Also known as the great person theory, the .......... emphasizes who a leader is, rather than what he or she does.

• a. trait theory
• b. situational leadership theory
• c. path-goal theory.

5. Also known as concern for people, ... ...... refers to manager behaviors that are supportive and primarily affect employee satisfaction.

• a. consideration
• b. initiating structure

6. According to Fiedler, ......... is high when there are good leadermember relations, a highly structured task, and strong position power.

• a. consideration
• b. situational favorableness
• c. leadership style

7. When ............is high, managers have the ability to reward and punish their employees, increasing managerial control over the situation.

• a. position power
• b. task structure
• c. consideration

8. when using ............ , managers tell employees exactly what to do, and they check to be sure employees are following their instructions.

• a. participative leadership
• b. supportive leadership
• c. directive leadership

9. When using ........... ,managers ask employees to be part of the decision-making process.

• a. achievement-oriented leadership
• b. participative leadership
• c. supportive leadership

10. If a manager wants to know whether or not to include employees when making a specific decision, the ............ ,or the Vroom-Yetton-Jago model, is a good tool to use.

• a. trait theory
• b. path-goal theory
• c. normative decision theory

11. Managers who practice ................... inspire their companies to change and their followers to put forth extraordinary efforts.

• a.Charismatic leadership
• b. visionary leadership
• c. strategic leadership

12.Emphasizing the larger interests of a group, organization, or society, ............ have the courage to do the right thing and help others to grow in the process.

• a. ethical charismatics
• b. strategic leaders
• c. unethical charismatics