Question: 1. As a process analyst, how would you prepare for an interview with a domain expert for the loan assessment process in Solution 3.8 (page

1. As a process analyst, how would you prepare for an interview with a domain expert for the loan assessment process in Solution 3.8 (page 111 of Dumas et al.)? Consider three different domain experts: the process owner, the loan officer, and the financial officer.

Applicant tion 3.8 Loan application [rejected] Acceptance pack Home insurance quote Repayment agreement Loan application (canceled) Loan application (approved] Solutions to Exercises Loan Officer Eligible applications must be low risk and loan amount must be below or equal to property's market value. Reject application application a 4 Loan Loan Loan application application application (checked) V Return Receive updated application back to applicant Loan application (checked) form incomplete Check application form Loan completeness application received form complete Loan application Mandatory fields ared loan information. Insurance Credit information is history optional report The applicant must accept all loan conditions and agree with the repayment schedule. Loan application canceled) A Loan application rejected applicant not eligible Assess eligibility X Loan application +(assessed) Cancel application Notify cancelation applicant disagrees applicant eligible Loan application canceled Prepare acceptance pack Send acceptance pack Verity repayment agreement X always Repayment agreement Check it home insurance quote is requested home insurance quote requested Loan application assessed Loan application (approved) applicant agrees Acceptance pack Risk assessment Loan Provider Approve application Notify approval Loan application approved Check credit history Assess loan risk Financial Officer Risk rules DB Loan application aplicatie (checked] Property praiser x X roperty Appraiser Appraise property Property appraisal urance Sales Souens Send home insurance quote Applicant tion 3.8 Loan application [rejected] Acceptance pack Home insurance quote Repayment agreement Loan application (canceled) Loan application (approved] Solutions to Exercises Loan Officer Eligible applications must be low risk and loan amount must be below or equal to property's market value. Reject application application a 4 Loan Loan Loan application application application (checked) V Return Receive updated application back to applicant Loan application (checked) form incomplete Check application form Loan completeness application received form complete Loan application Mandatory fields ared loan information. Insurance Credit information is history optional report The applicant must accept all loan conditions and agree with the repayment schedule. Loan application canceled) A Loan application rejected applicant not eligible Assess eligibility X Loan application +(assessed) Cancel application Notify cancelation applicant disagrees applicant eligible Loan application canceled Prepare acceptance pack Send acceptance pack Verity repayment agreement X always Repayment agreement Check it home insurance quote is requested home insurance quote requested Loan application assessed Loan application (approved) applicant agrees Acceptance pack Risk assessment Loan Provider Approve application Notify approval Loan application approved Check credit history Assess loan risk Financial Officer Risk rules DB Loan application aplicatie (checked] Property praiser x X roperty Appraiser Appraise property Property appraisal urance Sales Souens Send home insurance quote

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