1 Asking ________ questions prepares the other persons thinking for further questions, gets information, and generates thoughts.

2 There are many types of questions used in negotiations, and one type is a(n) ________ question which puts the other party on the spot, regardless of the answer.

3 t/f When negotiators use explanations of exonerating circumstances, they are suggesting they had no choice in taking the positions they did.

4 One way that relationship dynamics change negotiations is that the results of relationship negotiations may shift the ________ and dependence dynamics in the future relationship.

5 When looking at what makes a relationship effective, one researcher views ________ as the most toxic element which can quickly turn a relationship from good to bad.